Terms of service

TERMS OF SERVICE — MAISON NORI
OVERVIEW
Welcome to Maison Nori. We operate this store and website to provide you with a curated luxury shopping experience (the "Services"). Maison Nori is powered by Shopify, which enables us to provide the Services to you. These Terms of Service ("Terms") describe your rights and responsibilities when using our Services. Please read them carefully. By visiting our store or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.
SECTION 1 — ACCESS AND ACCOUNT
By using our Services, you confirm that you are of legal age in your country of residence. You are responsible for maintaining the security of your account credentials and all activity under your account. You may not transfer or assign your account to any other person.
SECTION 2 — OUR PRODUCTS
We make every effort to accurately represent our products. However, colours and appearance may vary depending on your screen settings and device configuration. We do not warrant that product quality will meet your expectations beyond what is required by applicable consumer protection law. Product descriptions are subject to change at any time.
SECTION 3 — ORDERS
When you place an order, you are making an offer to purchase. Maison Nori reserves the right to accept or decline any order. Your order is confirmed only when we send an order confirmation email. We must receive payment before your order is accepted. Returns and exchanges are governed by our Refund Policy.
SECTION 4 — PRICES AND BILLING
Prices are subject to change without notice. The price charged will be the price in effect at the time of your order, as confirmed in your order confirmation email. Prices do not include applicable taxes, shipping charges, or import duties unless expressly stated. You agree to provide accurate and complete payment information and confirm that you are authorised to use the payment method provided.
SECTION 5 — SHIPPING AND DELIVERY
All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, or events outside our control. Risk of loss passes to you once we transfer your order to the carrier.
SECTION 6 — INTELLECTUAL PROPERTY
All content on our Services — including trademarks, text, images, graphics, and design — is owned by Maison Nori or its licensors and is protected under EU and international intellectual property law. You may use our Services for personal, non-commercial purposes only. Unauthorised use is strictly prohibited.
SECTION 7 — OPTIONAL TOOLS
We may provide access to third-party tools "as is" and without warranty. Use of such tools is entirely at your own risk. We accept no liability for third-party tools or services.
SECTION 8 — THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites. Accessing third-party sites is at your own risk.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
Maison Nori is powered by Shopify. All sales are made directly with Maison Nori. Shopify is not responsible for any aspect of transactions between you and Maison Nori. You expressly release Shopify and its affiliates from all claims arising from your purchases with us.
SECTION 10 — PRIVACY POLICY
All personal data we collect is handled in accordance with our Privacy Policy, which complies with the EU General Data Protection Regulation (GDPR). By using our Services, you confirm you have read and understood our Privacy Policy.
SECTION 11 — FEEDBACK
Any feedback, reviews, or suggestions you submit grant us a perpetual, royalty-free licence to use that content for any purpose related to our Services. You confirm that your feedback is accurate and does not infringe any third-party rights.
SECTION 12 — ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions in product descriptions, pricing, or availability at any time without prior notice.
SECTION 13 — PROHIBITED USES
You may only use our Services for lawful purposes. You may not use our Services to violate any law, infringe intellectual property rights, transmit harmful code, scrape or extract data, or engage in any conduct that damages Maison Nori or other users.
SECTION 14 — AGENTS
Any software or automated agent accessing our Services must identify itself in all HTTP/HTTPS requests, must not mimic human behaviour, and must not circumvent security measures. We reserve the right to block any agent access at our discretion.
SECTION 15 — TERMINATION
We may terminate your access to our Services at any time without notice. Sections relating to intellectual property, liability, indemnification, and governing law survive termination.
SECTION 16 — DISCLAIMER OF WARRANTIES
Our Services are provided "as is" and "as available". To the extent permitted by Belgian and EU consumer law, we make no warranties regarding uninterrupted, error-free, or secure access to our Services. Statutory consumer rights under Belgian and EU law are not affected by this disclaimer.
SECTION 17 — LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Maison Nori shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services. Nothing in these Terms limits our liability for death, personal injury, fraud, or any liability that cannot be excluded under Belgian or EU law.
SECTION 18 — INDEMNIFICATION
You agree to indemnify and hold harmless Maison Nori, Shopify, and our affiliates from any claims, losses, or damages arising from your breach of these Terms, your violation of any law, or your use of our Services.
SECTION 19 — SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, that provision will be severed and the remaining Terms will continue in full force.
SECTION 20 — ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Maison Nori regarding your use of our Services.
SECTION 21 — ASSIGNMENT
You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights without notice to you.
SECTION 22 — GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of Belgium. Any disputes shall be subject to the exclusive jurisdiction of the courts of Turnhout, Belgium, without prejudice to your rights as a consumer under mandatory EU consumer protection law.
SECTION 23 — CHANGES TO TERMS
We reserve the right to update these Terms at any time. Material changes will be communicated in accordance with applicable law. Your continued use of our Services after changes are posted constitutes acceptance of the updated Terms.
SECTION 24 — CONTACT INFORMATION
Questions about these Terms should be directed to:
Maison Nori
Apostoliekenstraat 21, 2300 Turnhout, Belgium
Email: hello@maisonnori.store
Website: www.maisonnori.store
Business Registration and VAT number: Maison Nori is currently in the process of formal business registration in Belgium. These details will be updated upon completion.